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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Kelich

Austin Kelich

July 27, 2026

5  out of  5
rating by Austin Kelich
"Super amazing people and work they do for there customers! Very welll spoken and dedicated throughout the years I have been with them. Online support is also very well. Was able to add a car within mins and off driving again worry free."
We responded:
"Thank you, Austin! We're so grateful for your continued trust over the years. It's wonderful to hear our team and online support have made things quick and easy, especially when adding your new vehicle. We truly appreciate your kind words and look forward to serving your insurance needs for years to come! - Jessica"
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James Thompson

July 24, 2026

5  out of  5
rating by James Thompson
"Awesome people and lowest rates available"
We responded:
"Thank you, James! We're so glad you had a great experience with our team. We truly appreciate your kind words and thank you for trusting us with your insurance needs! - Jessica"
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Lauren Ferguson

July 17, 2026

5  out of  5
rating by Lauren Ferguson
"Ashley reviewed our homeowners policy to ensure we could find ways to save monthly. She was so professional as well as polite. She provided me with confidence that the changes we made would help us see a savings without losing quality coverage on our home."
We responded:
"Thank you, Lauren! We're so glad Ashley was able to review your homeowners policy and help you find savings while keeping the coverage that's important to you. We appreciate your kind words and thank you for trusting us with your insurance needs! - Jessica"
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Eydie Lowe

July 15, 2026

5  out of  5
rating by Eydie Lowe
"It was very easy to talk to Megan to get my quotes they are very helpful"
We responded:
"Thank you, Eydie! We're so glad Megan made the quote process easy and helpful for you. We appreciate your kind review and look forward to helping with your insurance needs in the future! - Jessica"
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Conner Jones

June 25, 2026

5  out of  5
rating by Conner Jones
"Ashley has been excellent to work with. The quick and thorough communication is appreciated."
We responded:
"Thank you, Conner! We're so glad to hear that Ashley has been excellent to work with. We appreciate your kind words and are happy that her quick and thorough communication has made such a positive impact on your experience! - Jessica"
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Ariel Freels

June 5, 2026

5  out of  5
rating by Ariel Freels
"Alicia was absolutely fantastic to work with, we were able to get everything switched over so easily! 10/10 recommend!"
We responded:
"Thank you, Ariel! We're so glad Alicia made the transition easy and seamless for you. We appreciate your recommendation and your kind words about her service. Thanks for choosing our office! - Jessica"
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Sarah Sands

June 2, 2026

5  out of  5
rating by Sarah Sands
"Alicia was phenomenal to work with! The customer service at JGSF is top notch!"
We responded:
"Thank you, Sarah! We're thrilled to hear Alicia provided such a great experience. We appreciate your kind words about our team and customer service. Thank you for choosing our office! - Jessica"
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Kathy/Boyd Blevins

June 2, 2026

5  out of  5
rating by Kathy/Boyd Blevins
"I had a need for homeowners and auto insurance and called my nearest State Farm Agency, which happened to be The Jessica Green Agency of Loudon. I had the pleasure of speaking with Agent Ashley Haynes who was very pleasant and professional. Ms Haynes provided me with a timely and acceptable quote which was consummated on 1June 2026 and effective 20 June 2026."
We responded:
"Thank you, Kathy and Boyd! We appreciate you taking the time to share your experience. We're so glad Ashley was able to provide professional service and help you secure your homeowners and auto coverage in a timely manner. Thank you for choosing our office, and welcome to the Jessica Green State Farm family! - Jessica"
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Carl Rothe

May 27, 2026

5  out of  5
rating by Carl Rothe
"Very helpful, they were able to combine home and auto and give me a great rate which I can pay off monthly on auto pay. So I never have to worry about that big yearly insurance bill again."
We responded:
"Thank you, Carl! We're glad we could help you combine your home and auto coverage and find a payment option that works for your budget. We appreciate your kind words and are happy to hear the process made managing your insurance easier. Thanks for choosing our office! - Jessica"
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Julie Padgett

May 19, 2026

5  out of  5
rating by Julie Padgett
"I originally called looking for a business insurance quote and spoke to Ashely. She asked if she could also quote my auto insurance. My current policy had recently went up substantially and I agreed. She was competent and thorough and was able to match my previous auto coverage line for line while saving me $60/month with the additional policy.

Ashley was knowledgeable, efficient, and really listened to what I was and wasn’t looking for without trying to upsell me on anything I didn't need. Very happy to have found this local State Farm office!"
We responded:
"Thank you for sharing your experience, Julie! We’re so glad Ashley was able to help with both your business and auto insurance needs while providing thorough and attentive service. We truly appreciate your kind words and are happy to hear you found a local office that feels like the right fit for you! - Jessica"
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Steve Haydu

May 4, 2026

5  out of  5
rating by Steve Haydu
"Been here since 2020 when we moved here. Jess and her folks are always friendly, helpful, knowledgeable, have great advice, and they simply do what they say they will do. Every time! Don' t see us leaving at all. Thanks Jess and Heather!"
We responded:
"Thank you, Steve, for your continued support since 2020—it truly means a lot to our team! We’re so glad to hear Jess, Heather, and the rest of the office have consistently provided friendly, knowledgeable service you can count on. We appreciate your kind words and look forward to being here whenever you need us! - Jessica"
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Donna Johnson

April 24, 2026

5  out of  5
rating by Donna Johnson
"Jessica was very sweet and helpful in switching my 88 year old mother's car insurance, also saved her a sunificate amount of money each month."
We responded:
"Thank you, Donna! We’re so glad Jessica was able to help make the transition smooth for your mom and provide such kind and helpful service. We truly appreciate you sharing your experience and are always here if you need anything! - Jessica"
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Lisa Willis

February 28, 2026

5  out of  5
rating by Lisa Willis
"Can't say enough great things about Alicia Durden in this office. I have been with Farm Bureau for over 20 years and was very skeptical about changing. With Alicia's guidance, State Farm was able to save me a considerable amount on my vehicles and home owners insurance. I am so glad we took the time to check out State Farm and I really appreciated the expedience and professionalism from Alicia."
We responded:
"Lisa, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
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Karina Gamble

February 17, 2026

5  out of  5
rating by Karina Gamble
"Ashley Haynes from Jessica Green State Farm provided excellent service and made it super easy for us to switch."
We responded:
"Karina, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Jessica"
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Connie Roberson

February 13, 2026

5  out of  5
rating by Connie Roberson
"Alicia has put up with me all day changing this and that….then changing it back to the original quote! She never once acted aggravated. Very good agent!"
We responded:
"Connie, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jessica"
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Kellie Niles

February 13, 2026

5  out of  5
rating by Kellie Niles
"Alicia was very helpful and saved me money with better coverage! Thank you!"
We responded:
"Kellie, thank you for the five star review! We appreciate it. - Jessica"
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Bill Harder

February 11, 2026

5  out of  5
rating by Bill Harder
"Ashley did an excellent job of explaining the coverages and working with us towards a reasonable premium. Time was of the essence in securing insurance and she stepped up and got everything done timely. We will use them again in the future!"
We responded:
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Jessica"
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Linda Cecil

February 5, 2026

5  out of  5
rating by Linda Cecil
"This office is always fabulous. Quick to get back to you and answer any questions that you have."
We responded:
"Linda, thank you so much for taking the time to leave us a five-star review! - Jessica
"
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Sheryl Rice

February 5, 2026

5  out of  5
rating by Sheryl Rice
"Ashley was very helpful in setting up my homeowner & auto insurance."
We responded:
"Sheryl, thank you for sharing your experience! We appreciate it. - Jessica"
Profile photo of Jane Flanary

Jane Flanary

February 5, 2026

5  out of  5
rating by Jane Flanary
"I was looking to switch insurance companies. They called me right away when I requested a quote and was able to get me more coverage than we had at a cheaper price."
We responded:
"Jane, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"
Profile photo of Faye Cannon

Faye Cannon

February 3, 2026

5  out of  5
rating by Faye Cannon
"I would like to thank Jessica for her excellent service. I had checked with other insurance agency and as soon as I told them my age they would not give me a quote over the phone. They told me I had to come in person to their office to apply. Talking to Jessica was really a pleasure. She was really helpful and explained all my options as to coverage and also prices for the different coverages and yes she also saved me money. I will highly recommend her as an agent as well as State Farm. Thanks again."
We responded:
"Faye, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
Profile photo of Gary Paulter

Gary Paulter

February 3, 2026

5  out of  5
rating by Gary Paulter
"Service is always great and very thorough. Everyone is a pleasure to work with and staff is very knowledgeable and friendly. We have all of our insurance coverage with State Farm. Home, Auto, Personal Property and Umbrella Policy too."
We responded:
"Gary, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Jessica"
Profile photo of Taylor Beets

Taylor Beets

January 6, 2026

1  out of  5
rating by Taylor Beets
"Promotes being a good neighbor and community-minded, but unfortunately that doesn’t extend to tipping delivery drivers. Disappointing experience."
We responded:
"Thank you for your review. I want to clarify that I have not personally placed any delivery orders, so this feedback does not reflect an experience connected to me, or my business. I take pride in being respectful and community minded, and it’s important to me that public comments accurately reflect real interactions with the business.

If you believe this review was posted in error, I encourage you to update or remove it. "
Profile photo of Denise Giesting

Denise Giesting

December 16, 2025

5  out of  5
rating by Denise Giesting
"Megan has helped me with various things over the last couple of years. She is very pleasant to work with, quick to call me back and gets things done…very customer service oriented!! I would highly recommend!!"
We responded:
"Denise, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jessica"
Profile photo of Kelsey Adams

Kelsey Adams

November 24, 2025

5  out of  5
rating by Kelsey Adams
"just want to share some great feedback for agent Ashley Haynes! I am a lender and I have to work with insurance agents all the time when helping out borrowers for refinances. She helped me out recently with a borrower in a difficult living area and she saved the day! AND she was very speedy! which is seriously unheard of in the insurance biz I swear!"
We responded:
"Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Ashley Haynes was able to assist you and your borrower so effectively and promptly. We pride ourselves on providing fast, reliable service, and it's great to know Ashley truly saved the day. We appreciate your kind words and look forward to continuing to support you in the future!"