State Farm® Insurance Agent Jessica Green
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ariel Freels
June 5, 2026
"Alicia was absolutely fantastic to work with, we were able to get everything switched over so easily! 10/10 recommend!"
"Thank you, Ariel! We're so glad Alicia made the transition easy and seamless for you. We appreciate your recommendation and your kind words about her service. Thanks for choosing our office! - Jessica"
Sarah Sands
June 2, 2026
"Alicia was phenomenal to work with! The customer service at JGSF is top notch!"
"Thank you, Sarah! We're thrilled to hear Alicia provided such a great experience. We appreciate your kind words about our team and customer service. Thank you for choosing our office! - Jessica"
Kathy/Boyd Blevins
June 2, 2026
"I had a need for homeowners and auto insurance and called my nearest State Farm Agency, which happened to be The Jessica Green Agency of Loudon. I had the pleasure of speaking with Agent Ashley Haynes who was very pleasant and professional. Ms Haynes provided me with a timely and acceptable quote which was consummated on 1June 2026 and effective 20 June 2026."
"Thank you, Kathy and Boyd! We appreciate you taking the time to share your experience. We're so glad Ashley was able to provide professional service and help you secure your homeowners and auto coverage in a timely manner. Thank you for choosing our office, and welcome to the Jessica Green State Farm family! - Jessica"
Carl Rothe
May 27, 2026
"Very helpful, they were able to combine home and auto and give me a great rate which I can pay off monthly on auto pay. So I never have to worry about that big yearly insurance bill again."
"Thank you, Carl! We're glad we could help you combine your home and auto coverage and find a payment option that works for your budget. We appreciate your kind words and are happy to hear the process made managing your insurance easier. Thanks for choosing our office! - Jessica"
Julie Padgett
May 19, 2026
"I originally called looking for a business insurance quote and spoke to Ashely. She asked if she could also quote my auto insurance. My current policy had recently went up substantially and I agreed. She was competent and thorough and was able to match my previous auto coverage line for line while saving me $60/month with the additional policy. Ashley was knowledgeable, efficient, and really listened to what I was and wasn’t looking for without trying to upsell me on anything I didn't need. Very happy to have found this local State Farm office!"
"Thank you for sharing your experience, Julie! We’re so glad Ashley was able to help with both your business and auto insurance needs while providing thorough and attentive service. We truly appreciate your kind words and are happy to hear you found a local office that feels like the right fit for you! - Jessica"
Steve Haydu
May 4, 2026
"Been here since 2020 when we moved here. Jess and her folks are always friendly, helpful, knowledgeable, have great advice, and they simply do what they say they will do. Every time! Don' t see us leaving at all. Thanks Jess and Heather!"
"Thank you, Steve, for your continued support since 2020—it truly means a lot to our team! We’re so glad to hear Jess, Heather, and the rest of the office have consistently provided friendly, knowledgeable service you can count on. We appreciate your kind words and look forward to being here whenever you need us! - Jessica"
Donna Johnson
April 24, 2026
"Jessica was very sweet and helpful in switching my 88 year old mother's car insurance, also saved her a sunificate amount of money each month."
"Thank you, Donna! We’re so glad Jessica was able to help make the transition smooth for your mom and provide such kind and helpful service. We truly appreciate you sharing your experience and are always here if you need anything! - Jessica"
Lisa Willis
February 28, 2026
"Can't say enough great things about Alicia Durden in this office. I have been with Farm Bureau for over 20 years and was very skeptical about changing. With Alicia's guidance, State Farm was able to save me a considerable amount on my vehicles and home owners insurance. I am so glad we took the time to check out State Farm and I really appreciated the expedience and professionalism from Alicia."
"Lisa, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
Karina Gamble
February 17, 2026
"Ashley Haynes from Jessica Green State Farm provided excellent service and made it super easy for us to switch."
"Karina, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Jessica"
Connie Roberson
February 13, 2026
"Alicia has put up with me all day changing this and that….then changing it back to the original quote! She never once acted aggravated. Very good agent!"
"Connie, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jessica"
Kellie Niles
February 13, 2026
"Alicia was very helpful and saved me money with better coverage! Thank you!"
"Kellie, thank you for the five star review! We appreciate it. - Jessica"
Bill Harder
February 11, 2026
"Ashley did an excellent job of explaining the coverages and working with us towards a reasonable premium. Time was of the essence in securing insurance and she stepped up and got everything done timely. We will use them again in the future!"
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Jessica"
Linda Cecil
February 5, 2026
"This office is always fabulous. Quick to get back to you and answer any questions that you have."
"Linda, thank you so much for taking the time to leave us a five-star review! - Jessica "
Sheryl Rice
February 5, 2026
"Ashley was very helpful in setting up my homeowner & auto insurance."
"Sheryl, thank you for sharing your experience! We appreciate it. - Jessica"
Jane Flanary
February 5, 2026
"I was looking to switch insurance companies. They called me right away when I requested a quote and was able to get me more coverage than we had at a cheaper price."
"Jane, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"
Faye Cannon
February 3, 2026
"I would like to thank Jessica for her excellent service. I had checked with other insurance agency and as soon as I told them my age they would not give me a quote over the phone. They told me I had to come in person to their office to apply. Talking to Jessica was really a pleasure. She was really helpful and explained all my options as to coverage and also prices for the different coverages and yes she also saved me money. I will highly recommend her as an agent as well as State Farm. Thanks again."
"Faye, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
Gary Paulter
February 3, 2026
"Service is always great and very thorough. Everyone is a pleasure to work with and staff is very knowledgeable and friendly. We have all of our insurance coverage with State Farm. Home, Auto, Personal Property and Umbrella Policy too."
"Gary, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Jessica"
Taylor Beets
January 6, 2026
"Promotes being a good neighbor and community-minded, but unfortunately that doesn’t extend to tipping delivery drivers. Disappointing experience."
"Thank you for your review. I want to clarify that I have not personally placed any delivery orders, so this feedback does not reflect an experience connected to me, or my business. I take pride in being respectful and community minded, and it’s important to me that public comments accurately reflect real interactions with the business. If you believe this review was posted in error, I encourage you to update or remove it. "
Denise Giesting
December 16, 2025
"Megan has helped me with various things over the last couple of years. She is very pleasant to work with, quick to call me back and gets things done…very customer service oriented!! I would highly recommend!!"
"Denise, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jessica"
Kelsey Adams
November 24, 2025
"just want to share some great feedback for agent Ashley Haynes! I am a lender and I have to work with insurance agents all the time when helping out borrowers for refinances. She helped me out recently with a borrower in a difficult living area and she saved the day! AND she was very speedy! which is seriously unheard of in the insurance biz I swear!"
"Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Ashley Haynes was able to assist you and your borrower so effectively and promptly. We pride ourselves on providing fast, reliable service, and it's great to know Ashley truly saved the day. We appreciate your kind words and look forward to continuing to support you in the future!"
Laura Walker
November 20, 2025
"Very helpful and prompt. Save me some money with a new quote."
"Thank you for your kind words! We're glad we could help and save you some money. If you need anything else, feel free to reach out! "
Eli
November 4, 2025
"Ashley was very kind and helpful. I would definitely recommend this office for any of your needs! She responded promptly and provided great customer service."
"Eli, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Jessica"
Krista Smith
October 28, 2025
"I dealt with Alicia Durden from this office and would highly recommend doing business with her! She made things very stress free, easy, convenient, and was beyond quick with getting a quote and has expressed every way that she could save us the most money. Within 1 hour I got a quote, insurance with state farm, canceled other insurance company policy! We were with previous insurance company for 7 years and were paying $600, although it was expensive I thought the process of looking for other insurance and better prices would probably be the earliest thing. However had I have known that people like Alicia Durden who's extremely professional, knowledgeable, has amazing work ethic and made the process absolutely stress free I would have switched years ago! We went from paying $600/month to $300/month . I feel extremely comfortable and confident in recommending Alicia Durden at State Farm (Loudon, TN location) to anyone, as I truly believe that you won't be disappointed, nor will you be left with any questions! Alicia is hands down the absolute best, I look forward to continuing business for many years to come! I'm extremely confident in saying that if you do business with Alicia Durden at State Farm in Loudon, TN you will have the best team behind you as well as a lot more money in your pocket from the many savings! Thank You so much Alicia for your time, patience, help, and impeccable work ethics, knowledgeable, and on top of your game! Amazing job! Job well done!"
"Krista, thank you for sharing this awesome feedback about Alicias service. The best compliment my team and I can get is being recommended to others! We appreciate you and your business! - Jessica"
Paul Angell
October 13, 2025
"Called State Farm (Jessica Green Sweetwater, TN office) and spoke with Cassie. She helped set up auto-payments for all of our policies to ensure we would not lapse our coverage by misplacing a bill. She was kind, personable, and knowledgeable to accommodate our desired payment method."
"Paul, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jessica"
Nicole Carneiro
October 9, 2025
"What a wonderful experience working with Ashley from this State Farm team! Great prompt communication. Beyond happy with services received. Thank you!"
"Nicole, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"