Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Willis

Lisa Willis

February 28, 2026

5  out of  5
rating by Lisa Willis
"Can't say enough great things about Alicia Durden in this office. I have been with Farm Bureau for over 20 years and was very skeptical about changing. With Alicia's guidance, State Farm was able to save me a considerable amount on my vehicles and home owners insurance. I am so glad we took the time to check out State Farm and I really appreciated the expedience and professionalism from Alicia."
Profile photo of Karina Gamble

Karina Gamble

February 17, 2026

5  out of  5
rating by Karina Gamble
"Ashley Haynes from Jessica Green State Farm provided excellent service and made it super easy for us to switch."
We responded:
"Karina, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Jessica"
Profile photo of Kellie Niles

Kellie Niles

February 13, 2026

5  out of  5
rating by Kellie Niles
"Alicia was very helpful and saved me money with better coverage! Thank you!"
We responded:
"Kellie, thank you for the five star review! We appreciate it. - Jessica"
Profile photo of Bill Harder

Bill Harder

February 11, 2026

5  out of  5
rating by Bill Harder
"Ashley did an excellent job of explaining the coverages and working with us towards a reasonable premium. Time was of the essence in securing insurance and she stepped up and got everything done timely. We will use them again in the future!"
We responded:
"Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Jessica"
Profile photo of Linda Cecil

Linda Cecil

February 5, 2026

5  out of  5
rating by Linda Cecil
"This office is always fabulous. Quick to get back to you and answer any questions that you have."
We responded:
"Linda, thank you so much for taking the time to leave us a five-star review! - Jessica "
Profile photo of Sheryl Rice

Sheryl Rice

February 5, 2026

5  out of  5
rating by Sheryl Rice
"Ashley was very helpful in setting up my homeowner & auto insurance."
We responded:
"Sheryl, thank you for sharing your experience! We appreciate it. - Jessica"
Profile photo of Faye Cannon

Faye Cannon

February 3, 2026

5  out of  5
rating by Faye Cannon
"I would like to thank Jessica for her excellent service. I had checked with other insurance agency and as soon as I told them my age they would not give me a quote over the phone. They told me I had to come in person to their office to apply. Talking to Jessica was really a pleasure. She was really helpful and explained all my options as to coverage and also prices for the different coverages and yes she also saved me money. I will highly recommend her as an agent as well as State Farm. Thanks again."
We responded:
"Faye, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jessica"
Profile photo of Taylor Beets

Taylor Beets

January 6, 2026

1  out of  5
rating by Taylor Beets
"Promotes being a good neighbor and community-minded, but unfortunately that doesn’t extend to tipping delivery drivers. Disappointing experience."
We responded:
"Thank you for your review. I want to clarify that I have not personally placed any delivery orders, so this feedback does not reflect an experience connected to me, or my business. I take pride in being respectful and community minded, and it’s important to me that public comments accurately reflect real interactions with the business. If you believe this review was posted in error, I encourage you to update or remove it. "
Profile photo of Denise Giesting

Denise Giesting

December 16, 2025

5  out of  5
rating by Denise Giesting
"Megan has helped me with various things over the last couple of years. She is very pleasant to work with, quick to call me back and gets things done…very customer service oriented!! I would highly recommend!!"
We responded:
"Denise, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jessica"
Profile photo of Laura Walker

Laura Walker

November 20, 2025

5  out of  5
rating by Laura Walker
"Very helpful and prompt. Save me some money with a new quote."
We responded:
"Thank you for your kind words! We're glad we could help and save you some money. If you need anything else, feel free to reach out! "
Profile photo of Eli

Eli

November 4, 2025

5  out of  5
rating by Eli
"Ashley was very kind and helpful. I would definitely recommend this office for any of your needs! She responded promptly and provided great customer service."
We responded:
"Eli, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Jessica"
Profile photo of Paul Angell

Paul Angell

October 13, 2025

5  out of  5
rating by Paul Angell
"Called State Farm (Jessica Green Sweetwater, TN office) and spoke with Cassie. She helped set up auto-payments for all of our policies to ensure we would not lapse our coverage by misplacing a bill. She was kind, personable, and knowledgeable to accommodate our desired payment method."
We responded:
"Paul, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jessica"
Profile photo of Nicole Carneiro

Nicole Carneiro

October 9, 2025

5  out of  5
rating by Nicole Carneiro
"What a wonderful experience working with Ashley from this State Farm team! Great prompt communication. Beyond happy with services received. Thank you!"
We responded:
"Nicole, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"
Profile photo of Robin James

Robin James

October 7, 2025

5  out of  5
rating by Robin James
"Megan is awesome. She handled our request quickly and efficiently and made the process easy on our end. Thank you so much!"
We responded:
"Robin, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jessica"
Profile photo of Katie Brown

Katie Brown

October 6, 2025

5  out of  5
rating by Katie Brown
"Ashley made my decision easy . She was so helpful with all my questions and concerns."
We responded:
"Katie, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Jessica "
Profile photo of Jr Lowe

Jr Lowe

October 2, 2025

5  out of  5
rating by Jr Lowe
"Very helpful and nice. Big thank you to Heather Walden for always being so nice"
We responded:
"Jr, thank you so much for this kind review! We appreciate you. - Jessica"
Profile photo of Marwan Saliba

Marwan Saliba

September 30, 2025

5  out of  5
rating by Marwan Saliba
"Ashley was great to work with & very informative!!"
We responded:
"Marwan, thank you so much for this kind review! - Jessica"
Profile photo of Jerry Chapman

Jerry Chapman

September 25, 2025

5  out of  5
rating by Jerry Chapman
"The State Farm team are always amazing to work with! Cassie has always went over and beyond for my family and I. From the first day I walked in the State Farm office to the complicated quotes I recently requested that Alicia promptly provided for me in like minutes from calling. Then to beat that they done a follow up call a couple days later just to make sure I was satisfied! Satisfied is any under statement. I give Jessica Green’s State Farm team in Loudon TN six stars out of five. Y’all give them a call for a quote on all your insurance needs. Oh & this is not a paid review just a happy client. Thanks again team! Jeremy Chapman"
We responded:
"Jery, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jessica"
Profile photo of larry snider

larry snider

September 12, 2025

5  out of  5
rating by larry snider
"Ashley was outstanding taking care of our insurance needs! very professional and attentive to what we needed. I would highly Recommend them for Auto and Renters insurance!"
We responded:
"Larry, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Jessica"
Profile photo of Len F

Len F

September 9, 2025

5  out of  5
rating by Len F
"Ashley is knowledgeable and quick with all my insurance needs. Very helpful!!!"
We responded:
"Len, I’m happy to hear Ashley took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Jessica"
Profile photo of Jerry Fox

Jerry Fox

August 8, 2025

5  out of  5
rating by Jerry Fox
"I have had State Farm Insurance since 1956. Many, many State Farm agents have provided me with service. None, and I mean none of at least a dozen have been as customer focused as the State Farm agency managed by Jessica Green. There are many State Farm agencies to select from, they are almost as ubiquitous as Storage Lockers in East Tennessee. You will be very happy, if from your many choices available, you select Jessica Green's State Farm agency."
We responded:
"THANK YOU for your wonderful review on Google. Knowing that customers can feel the customer service experience that we strive to create and maintain makes my day! I am glad to have you as a customer. - Jessica Green "
Profile photo of Jeff Arredondo

Jeff Arredondo

June 26, 2025

5  out of  5
rating by Jeff Arredondo
"I'm a new resident here in Loudon, Tennessee, and the State Associates have really treated me like family. Im feeling right at home here."
We responded:
"Jeff, Welcome to Loudon, and thank you for sharing your experience! We’re so happy to hear that the State Associates have made you feel like part of the family. It means a lot to us to help you feel right at home. We look forward to being here for you every step of the way! - Jessica"
Profile photo of Pamela Nicely

Pamela Nicely

June 23, 2025

5  out of  5
rating by Pamela Nicely
"Amazing agents!! Got a very good quote. Very polite.."
We responded:
"Pamela, Thank you for the kind words! We’re glad our agents provided polite service and helped you get a great quote. We appreciate your trust and are here whenever you need us! - Jessica"
Profile photo of Lois Trader

Lois Trader

June 16, 2025

5  out of  5
rating by Lois Trader
"Great customer service Ashley was wonderful and boy. Did I save money"
We responded:
"Lois, Thank you for the fantastic review! We’re thrilled Ashley was wonderful and helped you save money. We’ll be sure to pass along your kind words to her. Thanks for choosing us! - Jessica"
Profile photo of Sabrina Lanter

Sabrina Lanter

June 13, 2025

5  out of  5
rating by Sabrina Lanter
"Ashley was incredibly helpful while I made my decision about picking the most perfect car insurance! I was nervous, but she made the experience peaceful, which gave me peace of mind about my decision! Would highly recommend! Thanks Ashley!"
We responded:
"Sabrina, Thank you so much for your kind words! We’re so glad Ashley was able to make the process peaceful and help you feel confident in your decision. She truly cares about our custoemrs. We appreciate your recommendation and are always here if you need anything! - Jessica"